What is collected, and by whom.

The app collects nothing

Kymatra makes no network connections. Not for analytics, not to check for updates, and not to verify your licence. There is no networking code in the app at all.

It reads what your Mac is playing in order to draw it, and those samples are used for the current frame and then gone. They are never written to disk and never leave your computer, because there is nothing in the app that could send them anywhere.

Your licence is verified by arithmetic on your own machine, against a key built into the app. There is no account, no licence server, and nothing to sign in to.

Kymatra stores two things locally: your settings, in macOS preferences, and the date your trial began, in Application Support. Both stay on your Mac.

The Buy and Send Feedback buttons hand a web address to macOS, which opens your browser or your mail client. Kymatra itself opens no connection, and nothing is sent until you send it.

Diagnostics are only ever sent by you

Copy Diagnostics and Send Feedback gather information about your Mac, displays, and audio devices. Nothing is gathered until you press the button, nothing is sent automatically, and what is gathered is put on your clipboard or into a draft email where you can read and edit it before anything goes anywhere.

A bug report includes those details because they are what make a bug fixable. A suggestion does not, because it does not need them.

This website

There is no analytics on this site, no tracking pixels, and no cookies. Every file it loads comes from this domain, including the two typefaces, so visiting this site sends nothing to any third party.

The one company involved is Cloudflare, who host it and keep standard server logs, which include visitor IP addresses.

Buying

Purchases are handled by Paddle, who act as the merchant of record. They collect what a payment requires — your name, email address, payment details and enough location information to charge the right tax — and their privacy policy governs that.

Payment details are never seen by this site or by the app. What reaches Kymatra is your name, email address and an order reference, used to issue your licence and to answer you if you write in. Paddle keep the payment records themselves, for as long as tax and accounting rules require.

Email

Mail to [email protected] is routed by Cloudflare and read in Gmail, so both providers handle it in transit. Support email is kept while it is useful for supporting you and deleted when it is not.

Nothing is sold

No personal information is sold, rented, or shared for advertising. There is no advertising in the app or on this site, and no third party is given anything to build a profile with. Under California law, this is neither a sale nor a sharing of personal information.

Children

Kymatra is not aimed at children, and nothing here asks anyone their age. No information is knowingly collected from anyone under 13.

Who is responsible, and where things go

Kymatra is made by Ian Eguiarte, who is responsible for the information described on this page and is the data controller for it under UK and EU data protection law. The way to reach a person about any of it is [email protected].

Cloudflare, Paddle and Google all operate across borders, so anything they handle may be processed outside the country you live in, under their own terms.

Your data

Since the app collects nothing, there is very little to ask about. For anything held in connection with a purchase or a support conversation, write to [email protected] and ask for a copy or for it to be deleted. Requests about payment records may need to go to Paddle, who hold them.

If you are in the UK or the EU, you can also complain to your national data protection authority. Please write here first — most things are quicker to fix than to adjudicate.

Changes

If this page changes, the date at the top changes with it.